You may return most new, unopened items within 30 days of delivery for a full refund. We'll pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within three of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
We can ship to virtually any address in the United States. Note that there are restrictions due to child testing requirements by country shipped to international destinations.
When you place an order, you will see the shipping charge - for orders over $40 (wholesale orders not-eligible) shipping is free! Your order may arrive in an Amazon box depedning on our fulfillment, but rest assured the order is to Walkie Chalk. Thank you so much for your business.